[. . . ] How to upgrade your Jabra GN2000 USB headset With Jabra PC Suite version 2. [. . . ] Jabra Firmware Updater " " Your specific Jabra GN2000 USB product now has the latest software available and is ready for use. You can delete all downloaded files from your computer now, if preferred. Please contact your local Jabra sales office for support Jabra Please contact your local Jabra sales office for support Jabra http://www. 0 will enable Microsoft Vista/Windows 7 users to update their products with new software using Jabra Firmware Updater (part of Jabra PC Suite). The software will also enable the microphone mute/un-mute functionality for these versions which were originally without mute functionality. Plug in your Jabra GN 2000 USB CIPC(Cisco) headset directly to the USB port on your computer. STEP 3: Download the zip file directly from the link in this guide on page 9 or from the support pages on www. After the update please remember to unplug device and plug device in again. [. . . ] Please remember that the software update can only be performed on Microsoft Windows XP PC's and not on Microsoft Windows Vista/Windows 7 PC's. [. . . ]